📌 Help Centre – Carrie Bags

Welcome to the Carrie Bags Help Centre.
We’re here to make your shopping experience smooth, secure, and enjoyable. Whether you need assistance with orders, shipping, returns, or product care – you’ll find answers here.

🛍️ Ordering with Carrie Bags

• How do I place an order?
  Simply browse our collection, add your favorite bags to the cart, and proceed to checkout.

• Can I modify or cancel my order?
  Yes, if your order hasn’t been shipped yet. Please contact us within 24 hours of placing the order.

🚚 Shipping & Delivery

• Where do you ship?
  We currently deliver all across India, with select international shipping options available.

• How long will delivery take?
  Orders are usually shipped within 2–4 business days and delivered within 5–10 business days, depending on your location.

• How can I track my order?
  Once your order is shipped, we’ll send you a tracking link by email/SMS.

🔄 Returns & Exchanges

• What is your return policy?
  You can return or exchange your purchase within 7 days of delivery, provided it’s unused, with original packaging and tags.

• How do I initiate a return?
  Go to our Returns Page, fill out the request form, or email us at support@carriebags.in.

• Refund timeline: Refunds are processed within 5–7 business days after we receive your returned item.

💳 Payments & Security

• What payment methods do you accept?
  We accept Credit/Debit Cards, UPI, Net Banking, and Cash on Delivery (COD in select areas).

• Is my payment secure?
  Yes – we use SSL encryption and trusted payment gateways to keep your details safe🎒 Product Care

• How do I maintain my bag?

  • Store in a dust bag when not in use

  • Avoid overstuffing

  • Clean with a soft cloth and mild cleaner

  • Keep away from direct sunlight and moisture

📞 Need More Help?

If you still have questions, our support team is just a message away.

• 📧 Email: support@carriebags.in

• 📱 WhatsApp: [+91-8290313225]

• ⏰ Support Hours: Monday–Saturday, 10 AM – 7 PM

✨ At Carrie Bags, your satisfaction is our priority. Shop with confidence knowing we’re here to help at every step.